SimplySmart Smart Board Software For Mac OS X 99-00557-01 Bedienungsanleitung PDF herunterladen (Seite 41)

Macintosh Version Customer Support 35

Customer Support

Contacting SMART Technical Support

SMART’s Technical Support team welcomes your call. However, you may first want to contact

your local reseller if you experience any difficulty with SMART Board software, as they may be

able to solve the problem without delay.

All SMART products include free telephone, fax and e-mail support.

Telephone: 1.866.518.6791 (toll-free in Canada/U.S.) or +1.403.228.5940 (all other

countries)

(Available 7 a.m. – 6 p.m. Mountain time from Monday to Friday)

Fax: +1.403.806.1256

Website: www.smarttech.com/support

When you phone Technical Support, it will be helpful if you have access to your SMART

product and a computer running SMART Board software during the call. The support

representative may ask you for the following information:

• the serial number of the unit

• the version of the software that’s causing the problem and the version of your

computer’s operating system

General Inquiries

Main Switchboard: 1.888.42.SMART (toll-free in Canada/U.S.)

or +1.403.245.0333 (all other countries)

Fax: +1.403.228.2500

Address: SMART Technologies Inc.

Suite 300, 1207 – 11th Avenue SW

Calgary, AB CANADA T3C 0M5

Returning Defective Merchandise

All SMART Board 500 series interactive whiteboards, all Rear Projection SMART Board

models and Sympodium interactive pen displays are covered by a two-year limited equipment

warranty. All SMART Board for Flat-Panel Displays models are covered by a one-year limited

equipment warranty. To return defective merchandise, call SMART Technical Support. You will

receive the appropriate Return of Merchandise authorization and instructions for transporting

your unit to an authorized service center.

1 2 ... 36 37 38 39 40 41 42 43 44 45 46

Keine Kommentare

SimplySmart Smart Board Software For Mac OS X 99-00557-01 Bedienungsanleitung Seite 41